# Help **URL:** https://tagspaces.discourse.group/c/help/5.md [Latest](https://tagspaces.discourse.group/latest.md) · [Categories](https://tagspaces.discourse.group/categories.md) · [Tags](https://tagspaces.discourse.group/tags.md) --- ## [About the Help category](https://tagspaces.discourse.group/t/about-the-help-category/13)
**Author:** [@ilian](https://tagspaces.discourse.group/u/ilian)\ **Replies:** 0
Get help from fellow TagSpaces users. --- ## [Media player spinning infinitely](https://tagspaces.discourse.group/t/media-player-spinning-infinitely/634)
**Author:** [@bjnelson262](https://tagspaces.discourse.group/u/bjnelson262)\ **Replies:** 3\ **Last updated:** [September 21, 2026, 8:00pm UTC](https://tagspaces.discourse.group/t/media-player-spinning-infinitely/634 "2026-09-21T20:00:36Z")
After upgrading to the newest version, whenever the app tries to play a video (typically mp4), it will just try to load it seemingly forever and never plays. Does not matter if it is within the integrated hard drive of … --- ## [Sidecar approach: is there any way to not break tags when doing file operations (move, rename) outside of TagSpaces?](https://tagspaces.discourse.group/t/sidecar-approach-is-there-any-way-to-not-break-tags-when-doing-file-operations-move-rename-outside-of-tagspaces/648)
**Author:** [@TheUserOfName](https://tagspaces.discourse.group/u/TheUserOfName)\ **Replies:** 1\ **Last updated:** [August 28, 2026, 2:27pm UTC](https://tagspaces.discourse.group/t/sidecar-approach-is-there-any-way-to-not-break-tags-when-doing-file-operations-move-rename-outside-of-tagspaces/648 "2026-08-28T14:27:37Z")
First of all, the idea behind TagSpaces is absolutely great. I really hope I can adapt my workflow to it, or it to my workflow. This question is related to my comment on this thread: How to do clean up of useless thumbn… --- ## [How to do clean up of useless thumbnails and .json files?](https://tagspaces.discourse.group/t/how-to-do-clean-up-of-useless-thumbnails-and-json-files/534)
**Author:** [@California](https://tagspaces.discourse.group/u/California)\ **Replies:** 4\ **Last updated:** [August 27, 2026, 7:06pm UTC](https://tagspaces.discourse.group/t/how-to-do-clean-up-of-useless-thumbnails-and-json-files/534 "2026-08-27T19:06:57Z")
If we delete a file in tagspaces, then its corresponding thumbnail and .json file also gets deleted. BUT if we delete a file outside tagspaces, then those corresponding files will remain. This will eventually lead to a … --- ## [Basic 3D rotation question](https://tagspaces.discourse.group/t/basic-3d-rotation-question/646)
**Author:** [@yourkingliness](https://tagspaces.discourse.group/u/yourkingliness)\ **Replies:** 0\ **Last updated:** [August 17, 2026, 2:19pm UTC](https://tagspaces.discourse.group/t/basic-3d-rotation-question/646 "2026-08-17T14:19:14Z")
I’m using this to organize my 3D .stl files and can’t figure out how to rotate my models on a z-axis in the viewer. I can click and drag to rotate things this way this way :clockwise\_vertical\_arrows: (rotates around x-ax… --- ## [Can we search a tag by its Description?](https://tagspaces.discourse.group/t/can-we-search-a-tag-by-its-description/643)
**Author:** [@TheUserOfName](https://tagspaces.discourse.group/u/TheUserOfName)\ **Replies:** 0\ **Last updated:** [July 31, 2026, 8:47am UTC](https://tagspaces.discourse.group/t/can-we-search-a-tag-by-its-description/643 "2026-07-31T08:47:28Z")
I like the idea of emoji tags such as the built-in ones. The problem is that searching for these tags is a bit more cumbersome since instead of typing a word the user has to open an emoji keyboard and then find the emoji… --- ## [HEIC files not shown in viewer](https://tagspaces.discourse.group/t/heic-files-not-shown-in-viewer/641)
**Author:** [@bullfight](https://tagspaces.discourse.group/u/bullfight)\ **Replies:** 0\ **Last updated:** [June 28, 2026, 11:19am UTC](https://tagspaces.discourse.group/t/heic-files-not-shown-in-viewer/641 "2026-06-28T11:19:58Z")
Hi, are HEIC files shown in the viewer (right panel) for you? I have version 6.12.2 and theoretically this is support since version 6.5.x --- ## [Save indexes on after closing](https://tagspaces.discourse.group/t/save-indexes-on-after-closing/638)
**Author:** [@ShadowGryphon](https://tagspaces.discourse.group/u/ShadowGryphon)\ **Replies:** 1\ **Last updated:** [June 11, 2026, 12:22pm UTC](https://tagspaces.discourse.group/t/save-indexes-on-after-closing/638 "2026-06-11T12:22:59Z")
Is there a way to save the index that is created during a search so that reindexing won’t be required when i close and start the program again? --- ## [Changing Theme Colors](https://tagspaces.discourse.group/t/changing-theme-colors/635)
**Author:** [@msaizan](https://tagspaces.discourse.group/u/msaizan)\ **Replies:** 1\ **Last updated:** [June 9, 2026, 7:23am UTC](https://tagspaces.discourse.group/t/changing-theme-colors/635 "2026-06-09T07:23:43Z")
How do you change the colors in the theme? The Dev docs explain the code that is needed but I can’t find the config file in order to change those hex codes. --- ## [When typing in tags, the box loses focus](https://tagspaces.discourse.group/t/when-typing-in-tags-the-box-loses-focus/628)
**Author:** [@bjnelson262](https://tagspaces.discourse.group/u/bjnelson262)\ **Replies:** 3\ **Last updated:** [June 1, 2026, 5:20pm UTC](https://tagspaces.discourse.group/t/when-typing-in-tags-the-box-loses-focus/628 "2026-06-01T17:20:14Z")
surely this is a bug, right? Or a setting that changed in a recent update? I know this didn’t do this in previous versions. When I’m typing in tags, I have to click into the box every single time i want to type a new on… --- ## [Thumbnail in shares network folder win11](https://tagspaces.discourse.group/t/thumbnail-in-shares-network-folder-win11/631)
**Author:** [@robi](https://tagspaces.discourse.group/u/robi)\ **Replies:** 2\ **Last updated:** [May 21, 2026, 8:10am UTC](https://tagspaces.discourse.group/t/thumbnail-in-shares-network-folder-win11/631 "2026-05-21T08:10:35Z")
Hi, I need to use tagspaces on a shared network folder (Windows 11). I’ve performed all the system operations and everything is fine. I just can’t view the image thumbnails. I’ve already set all the tagspaces parameters… --- ## [No Incoming Links](https://tagspaces.discourse.group/t/no-incoming-links/627)
**Author:** [@akhdv](https://tagspaces.discourse.group/u/akhdv)\ **Replies:** 4\ **Last updated:** [May 6, 2026, 3:59pm UTC](https://tagspaces.discourse.group/t/no-incoming-links/627 "2026-05-06T15:59:20Z")
First of all, I would like to say that I am impressed with TagSpaces! This is exactly what I was looking for in a PKM system. One of the key features for me is backlinks, but I can’t make them work, even though I follow… --- ## [Default Sort Method not working](https://tagspaces.discourse.group/t/default-sort-method-not-working/621)
**Author:** [@marcatect](https://tagspaces.discourse.group/u/marcatect)\ **Replies:** 0\ **Last updated:** [April 12, 2026, 11:40pm UTC](https://tagspaces.discourse.group/t/default-sort-method-not-working/621 "2026-04-12T23:40:34Z")
If I sort by date modified and then go to settings for the folder and select Set as Default, it does not remain the default sort view when I come back to the folder. There is some bug. Can anyone help me troubleshoot. I … --- ## [Color coding of tags not always automatically applied](https://tagspaces.discourse.group/t/color-coding-of-tags-not-always-automatically-applied/567)
**Author:** [@PhilippWillms](https://tagspaces.discourse.group/u/PhilippWillms)\ **Replies:** 6\ **Last updated:** [March 19, 2026, 12:53pm UTC](https://tagspaces.discourse.group/t/color-coding-of-tags-not-always-automatically-applied/567 "2026-03-19T12:53:19Z")
Hi there, I am using a lot the Tag Group functionality and I have specific color coding of tags per tag group. Since of release 6.6.3, I observe the following behavior: Adding tags to a file by typing the complete ta… --- ## [1 Day in and I have some issues](https://tagspaces.discourse.group/t/1-day-in-and-i-have-some-issues/611)
**Author:** [@Eric](https://tagspaces.discourse.group/u/Eric)\ **Replies:** 3\ **Last updated:** [February 27, 2026, 1:55pm UTC](https://tagspaces.discourse.group/t/1-day-in-and-i-have-some-issues/611 "2026-02-27T13:55:33Z")
My primary need is to organize video footage so I can surface clips from old projects to use in new projects. I’m using sidecar tagging so it doesn’t break an existing edit when the filenames get changed. I’m using 6.9.2… --- ## [Program crash and data loss (TagLibrary, Locations, Settings)](https://tagspaces.discourse.group/t/program-crash-and-data-loss-taglibrary-locations-settings/612)
**Author:** [@MK481](https://tagspaces.discourse.group/u/MK481)\ **Replies:** 3\ **Last updated:** [February 26, 2026, 1:35am UTC](https://tagspaces.discourse.group/t/program-crash-and-data-loss-taglibrary-locations-settings/612 "2026-02-26T01:35:54Z")
Hello everyone, Unfortunately, my TagSpaces desktop app has crashed several times recently, and after the latest incident, my TagSpaces instance has essentially been reset to factory settings. I got a welcome prompt, my… --- ## [AI preferences are ignored](https://tagspaces.discourse.group/t/ai-preferences-are-ignored/610)
**Author:** [@mirolabs](https://tagspaces.discourse.group/u/mirolabs)\ **Replies:** 1\ **Last updated:** [February 23, 2026, 8:50am UTC](https://tagspaces.discourse.group/t/ai-preferences-are-ignored/610 "2026-02-23T08:50:51Z")
I used AI to generate a summary, but my preferences concerning max characters and language were ignored. EDIT: Existing summaries are ignored for tag generation, too. See screenshot. --- ## [UI is extremely slow after upgrading to v6.9.2 pro](https://tagspaces.discourse.group/t/ui-is-extremely-slow-after-upgrading-to-v6-9-2-pro/608)
**Author:** [@jo3760](https://tagspaces.discourse.group/u/jo3760)\ **Replies:** 4\ **Last updated:** [February 13, 2026, 5:11pm UTC](https://tagspaces.discourse.group/t/ui-is-extremely-slow-after-upgrading-to-v6-9-2-pro/608 "2026-02-13T17:11:32Z")
Since upgrading to 6.9.2 pro, performance is terrible, with time between selecting an item in the UI to a response is 10-15 seconds. Is anyone elese experiencing this and if so, have you been able to resolve it and how? --- ## [Share option is not available even with just 2 jpeg files from an iCloud or KDrive folder from Grid and List mode](https://tagspaces.discourse.group/t/share-option-is-not-available-even-with-just-2-jpeg-files-from-an-icloud-or-kdrive-folder-from-grid-and-list-mode/578)
**Author:** [@Herop](https://tagspaces.discourse.group/u/Herop)\ **Replies:** 3\ **Last updated:** [February 13, 2026, 4:48pm UTC](https://tagspaces.discourse.group/t/share-option-is-not-available-even-with-just-2-jpeg-files-from-an-icloud-or-kdrive-folder-from-grid-and-list-mode/578 "2026-02-13T16:48:49Z")
Why does my Pro desktop version miss the Share Option even in Grid and List perspective for files from either Cloud (not S3, but iCloud etc., Local files won’t work either) Please help me out here. --- ## [Wanting to know about hard drive space issue of Tagspaces](https://tagspaces.discourse.group/t/wanting-to-know-about-hard-drive-space-issue-of-tagspaces/601)
**Author:** [@Serena](https://tagspaces.discourse.group/u/Serena)\ **Replies:** 0\ **Last updated:** [January 19, 2026, 1:48pm UTC](https://tagspaces.discourse.group/t/wanting-to-know-about-hard-drive-space-issue-of-tagspaces/601 "2026-01-19T13:48:53Z")
Clarify if the tagspaces pro that I am starting to work with and making tags of the content can just be copied to an external drive as a backup. Thinking of creating dated folder on external drive for a backup. Wanting … --- ## [Workflow Advice: Adding tags to a folder while reviewing its contents](https://tagspaces.discourse.group/t/workflow-advice-adding-tags-to-a-folder-while-reviewing-its-contents/598)
**Author:** [@rattlesnakesolutions](https://tagspaces.discourse.group/u/rattlesnakesolutions)\ **Replies:** 0\ **Last updated:** [January 12, 2026, 3:26pm UTC](https://tagspaces.discourse.group/t/workflow-advice-adding-tags-to-a-folder-while-reviewing-its-contents/598 "2026-01-12T15:26:59Z")
What would be very useful to me would to be able to be viewing the contents of a folder, and be able to add tags to the folder at the same time. For instance, a folder that contains a number of videos – I can easily sele… --- ## [Copy files form a local location to a s3 location](https://tagspaces.discourse.group/t/copy-files-form-a-local-location-to-a-s3-location/450)
**Author:** [@MoriarT3a](https://tagspaces.discourse.group/u/MoriarT3a)\ **Replies:** 2\ **Last updated:** [January 11, 2026, 11:14am UTC](https://tagspaces.discourse.group/t/copy-files-form-a-local-location-to-a-s3-location/450 "2026-01-11T11:14:42Z")
I’ve a few local locations setup in tagspaces Pro and now also an s3 location for use on the go with the android app. Now I want to copy or move some files selected in a local location to the s3 location but I can’t chos… --- ## [Videos not playing in Android](https://tagspaces.discourse.group/t/videos-not-playing-in-android/584)
**Author:** [@skypoldo](https://tagspaces.discourse.group/u/skypoldo)\ **Replies:** 0\ **Last updated:** [December 4, 2025, 9:24pm UTC](https://tagspaces.discourse.group/t/videos-not-playing-in-android/584 "2025-12-04T21:24:21Z")
Hi! I recently installed last version of TagSpaces Lite on a Galaxy Tab 7 and I’m not able to see the video preview when a file is selected. I can play the video from the Android file manager, though (it’s a regular mp4… --- ## [Search focuses on location no matter my settings](https://tagspaces.discourse.group/t/search-focuses-on-location-no-matter-my-settings/582)
**Author:** [@BillGA](https://tagspaces.discourse.group/u/BillGA)\ **Replies:** 0\ **Last updated:** [December 2, 2025, 10:25am UTC](https://tagspaces.discourse.group/t/search-focuses-on-location-no-matter-my-settings/582 "2025-12-02T10:25:34Z")
Trying to search for files with one specific tag in one specific folder. Set it up and press search Immediately get a message at bottom of screen telling me it is searching “A” the location which contains the desired fo… --- ## [Scripting/actions?](https://tagspaces.discourse.group/t/scripting-actions/581)
**Author:** [@jsprenkle](https://tagspaces.discourse.group/u/jsprenkle)\ **Replies:** 0\ **Last updated:** [November 27, 2025, 9:42pm UTC](https://tagspaces.discourse.group/t/scripting-actions/581 "2025-11-27T21:42:43Z")
After I’ve found files I can preview them. If I want to do something else with them, transform them to a different format, export to a zip file, etc. How do I accomplish that? Can I run a batch file, shell script, pytho… --- ## [Search for a tag is stuck in an endless "Search" message](https://tagspaces.discourse.group/t/search-for-a-tag-is-stuck-in-an-endless-search-message/576)
**Author:** [@KentClizbe](https://tagspaces.discourse.group/u/KentClizbe)\ **Replies:** 5\ **Last updated:** [November 23, 2025, 11:15pm UTC](https://tagspaces.discourse.group/t/search-for-a-tag-is-stuck-in-an-endless-search-message/576 "2025-11-23T23:15:35Z")
I have scanned an archive of 16,000 documents into JPEG files. In order to find, access, and use the archived JPEG documents, I plan to review each and attach relevant tags. Once each file is tagged, I can then search … --- ## [Files not opening](https://tagspaces.discourse.group/t/files-not-opening/573)
**Author:** [@hugarro](https://tagspaces.discourse.group/u/hugarro)\ **Replies:** 2\ **Last updated:** [November 21, 2025, 10:28am UTC](https://tagspaces.discourse.group/t/files-not-opening/573 "2025-11-21T10:28:24Z")
Just installed Tagspaces. Createdd some folders, imported a file. It’s showing up in the folder. I’m supposed to be able to open it with \[enter\] or double click. But nothing happens. When I click on reload the fold… --- ## [Windows 11 - Search doesn't work at all](https://tagspaces.discourse.group/t/windows-11-search-doesnt-work-at-all/574)
**Author:** [@Soupa](https://tagspaces.discourse.group/u/Soupa)\ **Replies:** 2\ **Last updated:** [November 20, 2025, 3:14pm UTC](https://tagspaces.discourse.group/t/windows-11-search-doesnt-work-at-all/574 "2025-11-20T15:14:04Z")
Hello, I’ve moved from W10 to W11 and the search bar doesn’t work. Trying to search tags as Global or even just a file names, but wothout any results. Any ideas? --- ## [How to disable sidecar json file creation?](https://tagspaces.discourse.group/t/how-to-disable-sidecar-json-file-creation/535)
**Author:** [@California](https://tagspaces.discourse.group/u/California)\ **Replies:** 3\ **Last updated:** [November 13, 2025, 8:05pm UTC](https://tagspaces.discourse.group/t/how-to-disable-sidecar-json-file-creation/535 "2025-11-13T20:05:29Z")
Tagspaces create sidecar .json file for a file when that file is opened in the right pane/sidebar. But that is no use for me (as of now), I only want to store the tags in filenames. So, these sidecar files are getting … --- ## [Adding a tag overwrite the previous one when adding multiple tags](https://tagspaces.discourse.group/t/adding-a-tag-overwrite-the-previous-one-when-adding-multiple-tags/569)
**Author:** [@Fred](https://tagspaces.discourse.group/u/Fred)\ **Replies:** 1\ **Last updated:** [November 12, 2025, 8:09pm UTC](https://tagspaces.discourse.group/t/adding-a-tag-overwrite-the-previous-one-when-adding-multiple-tags/569 "2025-11-12T20:09:52Z")
Started having this issue last week. When I add multiple tags on the same file one after the other, the new one overwrites the previous tag. More details I found while replicating: -When I switch to a different file a… [Next page](https://tagspaces.discourse.group/c/help/5.md?page=1)