# Files not being deleted on S3 storage **URL:** \ **Category:** Help\ **Created:** [May 3, 2024, 8:04pm UTC](https://tagspaces.discourse.group/t/files-not-being-deleted-on-s3-storage/329 "2024-05-03T20:04:43Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![cmush](https://avatars.discourse-cdn.com/v4/letter/c/db5fbb/32.png) [@cmush](https://tagspaces.discourse.group/u/cmush)\ **Post date:** [May 3, 2024, 8:04pm UTC](https://tagspaces.discourse.group/t/files-not-being-deleted-on-s3-storage/329/1 "2024-05-03T20:04:43Z")
Hi, I’m using Tagspaces with Amazon S3 storage. Everything seems to be working okay, except when I try to delete a file in Tagspaces it says that the file is deleted- but it actually does not delete. I double checked to make sure delete permissions were enabled for the user on the Amazon S3 storage. ---
**Author:** ![ilian](https://yyz2.discourse-cdn.com/free1/user_avatar/tagspaces.discourse.group/ilian/32/6_2.png) [@ilian](https://tagspaces.discourse.group/u/ilian)\ **Post date:** [May 4, 2024, 6:49am UTC](https://tagspaces.discourse.group/t/files-not-being-deleted-on-s3-storage/329/2 "2024-05-04T06:49:54Z")
Which version of TagSpaces are you using and on which operating system? I was not able to reproduce the issue with the Desktop version on Mac. ---
**Author:** ![cmush](https://avatars.discourse-cdn.com/v4/letter/c/db5fbb/32.png) [@cmush](https://tagspaces.discourse.group/u/cmush)\ **Post date:** [May 6, 2024, 1:06pm UTC](https://tagspaces.discourse.group/t/files-not-being-deleted-on-s3-storage/329/3 "2024-05-06T13:06:40Z")
I’m using Tag Spaces v.5.7.13 PRO. Mac OS 13.6.3. I am able to go into my storage bucket using the same credentials via the Commander One app and am able to delete files okay. So I don’t think its a permissions thing. ---
**Author:** ![ilian](https://yyz2.discourse-cdn.com/free1/user_avatar/tagspaces.discourse.group/ilian/32/6_2.png) [@ilian](https://tagspaces.discourse.group/u/ilian)\ **Post date:** [May 8, 2024, 6:17am UTC](https://tagspaces.discourse.group/t/files-not-being-deleted-on-s3-storage/329/4 "2024-05-08T06:17:41Z")
It does not look as a permission issue then… Can you please send me a screenshot of the develop console after trying to delete a file on AWS S3 bucket. You can open the develop console with F12 or from the file menu. ---
**Author:** ![cmush](https://avatars.discourse-cdn.com/v4/letter/c/db5fbb/32.png) [@cmush](https://tagspaces.discourse.group/u/cmush)\ **Post date:** [May 8, 2024, 5:54pm UTC](https://tagspaces.discourse.group/t/files-not-being-deleted-on-s3-storage/329/5 "2024-05-08T17:54:26Z")
Hi. I’ve attached a screenshot. It doesn’t look like it gave up an error message when I deleted the file in TagSpaces. ![Screenshot 2024-05-08 at 1.51.13 PM](https://global.discourse-cdn.com/free1/uploads/tagspaces/original/1X/01db179fdb72509f2909f7bf69083075d48ca9da.png) ---
**Author:** ![cmush](https://avatars.discourse-cdn.com/v4/letter/c/db5fbb/32.png) [@cmush](https://tagspaces.discourse.group/u/cmush)\ **Post date:** [May 15, 2024, 6:30pm UTC](https://tagspaces.discourse.group/t/files-not-being-deleted-on-s3-storage/329/6 "2024-05-15T18:30:59Z")
Hi, I’ve done a screen recording to better illustrate this: [https://tribepictures.fromsmash.com/tagspaces](https://tribepictures.fromsmash.com/tagspaces) I try to delete the file “test2.mp4.” TagSpaces says the file is deleted. I refresh the location index and it is still there. If I open up the S3 location in Commander One it still shows the test2.mp4 file still there. Once I delete it in Commander One it actually gets erased from the S3 storage. I would love to resolve this because TagSpaces would be perfect for what I need it for. ---
**Author:** ![cmush](https://avatars.discourse-cdn.com/v4/letter/c/db5fbb/32.png) [@cmush](https://tagspaces.discourse.group/u/cmush)\ **Post date:** [May 29, 2024, 7:12pm UTC](https://tagspaces.discourse.group/t/files-not-being-deleted-on-s3-storage/329/7 "2024-05-29T19:12:20Z")
Any help would be appreciated on this. I paid for the pro version for support. I’m hoping I can get some. ---
**Author:** ![ilian](https://yyz2.discourse-cdn.com/free1/user_avatar/tagspaces.discourse.group/ilian/32/6_2.png) [@ilian](https://tagspaces.discourse.group/u/ilian)\ **Post date:** [June 9, 2024, 7:27am UTC](https://tagspaces.discourse.group/t/files-not-being-deleted-on-s3-storage/329/8 "2024-06-09T07:27:36Z")
Even with the video I can not reproduce the issue. We are going to release a new version in coming week, can you please try to reproduce the issue there. Can you please send me a screenshot with the settings of your AWS S3 location (without the keys). ---
**Author:** ![cmush](https://avatars.discourse-cdn.com/v4/letter/c/db5fbb/32.png) [@cmush](https://tagspaces.discourse.group/u/cmush)\ **Post date:** [July 2, 2024, 1:41pm UTC](https://tagspaces.discourse.group/t/files-not-being-deleted-on-s3-storage/329/9 "2024-07-02T13:41:24Z")
Hi, I ended up getting rid of my Amazon S3 storage and migrating my library over to Dropbox. There everything seems to work as it should with TagSpaces no problems. Thanks!